Shipping policy

1. Processing Time:

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is between 3-5 business days.

3. Shipment confirmation & Order tracking:

You will receive a shipment confirmation email once your order is shipped containing your tracking number(s). Tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes:

Grom Life is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

5. Damages

Grom Life is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the carrier to file a claim.